A little bit about me

Background & Experience

Different experiences fit together like a jigsaw puzzle to create a whole

Prior to setting up my own successful people assessment and development business in 2007, I spent many years working in the catering and support sectors of a diverse mix of industries, including agriculture, education and health.  During this time I have witnessed (and experienced) a range of issues, including workplace bullying and situational stress.


I also have supported those suffering from stress and breakdown, and dealt with many of the life changes we experience, such as career change, the menopause and bereavement.


This enables me to draw upon a wide range of experiences and tools and techniques gained through continued professional development to support you to reach your goal(s).

Approach & Style

An holistic approach of coaching counselling, mentoring, training and hypnotherapy for success

I offer an holistic mix of coaching, counselling, hypnotherapy and training skills and approaches to deliver positive, successful and lasting results for clients.


My aim is to work collaboratively with you to understand things from your point of view, raise your level of self-awareness, widen your understanding of the situation/issue and jointly explore and develop your skills, knowledge and commitment to making choices that are right for you and your situation. 


Clients describe my style as supportive, non-judgemental, encouraging, positive, pragmatic, intuitive ... and me, as unafraid to ask the 'difficult' questions! 

To Be My Best

Relaxing and breathing in nature

No one working day is ever the same for me and I relish the constantly changing nature of the work I do.  But to be at my best, I need to balance my work with time spent outdoors, either walking my dog (Meg), helping on the family farm or riding horses. This gives me time to step back from issues, think things through, switch off from the daily pressures of work and life, practice mindfulness and just enjoy time with nature. 


I also volunteer for Pets as Therapy (PAT), with Meg and I visiting a local residential care home and hospital. Being with Meg brings so much joy to residents, patients, their families and staff alike.  Meeting and petting her is a great way to get a conversation going and bring back happy memories, especially for those with dementia.

Qualifications & Affiliations

Committed to continually learning and developing, my work is supported by the following:

  • Integrated Diploma in Psychotherapeutic Counselling (Dip PC), carrying the Quality Mark of the National Counselling Society
  • Diploma in Hypnotherapy and Counselling Skills (Dip Hyp CS), accredited by the National Hypnotherapy Society and the Royal College of Nursing
  • Coaching for High Performance Certificate (accredited by the Association for Coaching)
  • EAL Level 3 Award in Assessing Competence in the Work Environment
  • Chartered Institute of Personnel Development Certificate in Training Practice
  • British Psychological Society (BPS) Test User Occupational (ability) and Test User Occupational (personality, 16pf5, OPQ32, MQ, MBTI and Quest Profiler) qualified
  • Professional member of the National Hypnotherapy Society and on the Professional Standards Authority accredited register
  • Affiliate member of the Association for Coaching


What does accreditation mean?

  1. The Accredited Register mark is recognition of my commitment to high standards and provides a sign of quality practitioners for you
  2. The National Hypnotherapy Society's register has been accredited by the Professional Standards Authority under its Accredited Registers programme
  3. Accreditation means that the National Hypnotherapy Society has met the Authority's demanding standards in the areas of governance, setting standards, education and training, managing the register, providing information and complaints


Codes of Practice

As a member of the National Hypnotherapy Society, Association for Coaching and British Psychological Society I am committed to following their codes of practice and ethics.  


All information provided by you will be treated in the strictest confidence although there are one or two caveats to this.  I would always discuss such matters with you, but I am obliged to break confidentiality should I believe my own safety, that of my client or the safety of other members of the public to be at risk OR when confidentiality is in contravention of any legal action, such as criminal, coroner or civil court cases where a court order is made demanding disclosure or where it is a legal requirement.  I am also legally obliged to report anything that is a danger to children to the relevant authorities under the Children's Act.

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What people say

Anxiety

I thought I’d drop you a line to give some feedback on the session.  I must admit, I had no idea what would happen as a result of seeing you but I am really glad I did!


If I attempt to conjure up images or scenarios as I used to in quiet moments or meditation, a sort of veil seems to come down in my mind, blocking any further thoughts. It’s as if my subconscious seems not to let me continue with these thoughts!


So it seems that now my mind is not continually racing with those images or scenarios which is good for my mental well being.  Thanks for your help.

Change

After working for the same company for over 20 years, I was made redundant and the prospect of getting back into work was a daunting one; redundancy brought with it feelings of failure and self-doubt.

 

Sue provided a friendly and non-judgemental environment within which I felt comfortable to discuss my anxieties and concerns, some that were long held, in an open and honest way. Challenging my negative feelings, Sue offered support, encouragement and a positive way forward.

 

I was a little unsure what to expect, but I was soon put at ease by Sue and by the second hypnotherapy session I was looking forward to the relaxation.  As a result I began to feel the effects of the positive suggestions in the days and weeks that followed. 


I came to Sue looking for help to get a new job, but ended up with a whole new outlook on life! I'm much more optimistic about the future, much more motivated to deal with new challenges and more content within myself.

Fear of flying

I thought you would like to know l made it to Canada and we had a fantastic four weeks. It was all l hoped it would be and more. The Rockies are spectacular we even saw bears. I can't say l like flying but l got there thanks to your help and once there l had to fly home.  KH


I came to see Sue as I wanted to stop taking medications when going on a plane. This was linked to a phobia and I really struggled being able to control myself due to panic attacks.  


After a few sessions with Sue,  I can now take the plane without medication (I even went to India and back!).  I don't think I will ever like being in a plane, but I have managed to control my fear and I am now making it as much of a pleasant experience as it can be. So thank you very much Sue for all your help!  FR

Sleep

Since seeing Sue I have had more nights of good sleep than poor sleep and am very pleased. Thank you. 


I'm feeling less anxious and definitely calmer. Long may it last. 

Smoking cessation

 I'm doing really well since seeing you.  The cravings are few and far between and quite easy to manage. I'm convinced it's all down to your session! Thanks again.

Stress

Sometimes in life, certain events can throw you off course and no matter what, you cannot find an answer or solution. You become stuck and are unable to progress... Let Sue take you on a journey of discovery and you will never look back!


My confidence and self-esteem have returned, I believe in myself and my abilities … and I have a new business! 


Thank you Sue for your time, patience, guidance and support; I could not have done this without you.



Privacy Policy

This privacy policy sets out how Sue Hastie Solutions Ltd (herein referred to as “us”, “we” and “our”) uses, controls and protects your personal data.


The New General Data Protection Regulations (GDPR), which came into effect on 25 May 2018, reinforces and strengthens the safety of the personal data “we” hold about you, how it is used, processed, controlled, stored, retrieved, removed and destroyed. 


“We” are committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified, including data collected via “our” website, then you can be assured that it will only be used in accordance with this privacy statement.


As a valued client, it is essential that professional confidentiality and your privacy remains at the forefront of any communication between us. “We” have been registered with the Information Commissioner’s Office as a Data Controller and Data Processor since 2014.


Description of processing

The following is a broad description of the way “we” process personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices “we” have provided or contact “us” to ask about your personal circumstances. Typically, reasons for “us” collecting your data will be discussed at the commencement of any work with you.


Reason/purpose for processing information

“We” process personal information to enable provision of "our" services, promote “our” services and to maintain “our” own accounts and records. “We” use personal data only for the reasons stated unless further consent is provided.


Type/classes of information processed

“We” process information relating to the above reasons/purposes. This information may include:

  • personal details
  • family, lifestyle and social circumstances
  • business activities of the person whose personal information we are processing
  • services provided
  • employment details


“We” also process sensitive classes of information that may include physical or mental health details.


Who the information is processed about

Personal information is processed about “our” clients, complainants and enquirers, suppliers, advisers and other professional experts.


“We” collect the minimum amount of relevant information appropriate for the purposes for which it is being processed. 


Who the information may be shared with

Sometimes “we” need to share the personal information processed with you and also with other organisations. Where this is necessary “we” are required to comply with all aspects of the Data Protection Act (DPA). 


What follows is a description of the types of organisations “we” may need to share some of the personal information “we” process with for one or more reasons. Where necessary or required we share information with:

  • health care professionals
  • other professional service providers


Security

As “we” are committed to ensuring that your information is secure., all data is handled with integrity and in a manner that ensures appropriate security of the personal data, including protection against unlawful processing, accidental loss, destruction, damage or theft. In order to prevent unauthorised access or disclosure “we” have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected. 


In accordance with GDPR, personal data will be held for no longer than is necessary for the purposes for which it is being processed and will then be confidentially destroyed.  “We” retain clients’ personal data for as long as “we” maintain a relationship with them, and then for a reasonable period of time that allows us to assist with any queries, requests or complaints and to comply with our regulatory obligations (including record retention obligations). 


Personal data is also kept in a form which permits identification of the data subjects for no longer than is necessary.

 
Links to other websites

“Our” website may contain links to other websites of interest.  Please note that once you use these links and leave “our” website, “we” cannot be held responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

“We” will not sell, distribute or lease your personal information to third parties unless “we” have your permission or are required by law to do so.  


You may request details of personal information “we” hold about you under the Data Protection Act 1998.  A small fee (£10) will be payable. If you would like a copy of the information held on you please write to Sue Hastie Solutions Ltd, 10 Oak Street, Throckley, Newcastle upon Tyne, NE15 9EX.


If you believe any information “we” are holding on you is incorrect or incomplete, please email “us” as soon as possible (sue@shsolutionsltd.com) and "we" will promptly correct any information found to be incorrect.


Opting out

Please note, any personal information held by “us” is used purely to inform and promote the services “we” offer. Therefore, should you choose to opt out of allowing “us” to hold the minimum amount of personal information about you, it is unlikely “we” will be able to adequately and successfully provide services to you. 


You can withdraw consent for “us” keeping your personal data at any time, by emailing sue@shsolutionsltd.com or writing to Sue Hastie Solutions Ltd, 10 Oak Street, Throckley, Newcastle upon Tyne, NE15 9EX.